What types of pets do you cater to?
We provide products and accessories for dogs, cats, birds, rabbits, reptiles, and other small pets.
2. Do you sell live animals?
Currently, we do not sell live animals. Our focus is on high-quality food, toys, and accessories to keep your pets happy and healthy.
3. How long does delivery take?
Orders are typically processed within 1–2 business days and delivered within 3–7 business days, depending on your location.
4. What is your return policy?
We accept returns within [X days] of purchase as long as items are unused, unopened, and in their original packaging. For health and safety reasons, opened pet food or treats cannot be returned.
5. Do you offer international shipping?
At the moment, we only ship within [your country/region]. We’re working on expanding to more locations soon.
6. How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email to monitor your delivery.
7. Do you offer discounts or loyalty programs?
Yes! We regularly run promotions and offer a loyalty program so you can earn rewards on future purchases.
8. Can I get advice on choosing the right product for my pet?
Absolutely! Our team loves helping pet parents. Contact us via [email/phone/live chat], and we’ll guide you to the best option.